Contact Us

We’re always happy to hear from our customers and are committed to providing friendly, professional, and reliable support. Whether you have questions about products, sizing, shipping, order updates, returns, or special occasion styling, our customer service team is here to help.

At our store, customer satisfaction is one of our highest priorities, and we strive to make every shopping experience smooth, enjoyable, and stress-free.

Customer Support

If you need assistance before or after placing an order, please feel free to contact us. Our support team is available to assist with:

  • Product inquiries
  • Size and fit recommendations
  • Order tracking and shipping updates
  • Return and refund assistance
  • Custom order questions
  • Payment support
  • General customer service inquiries

We aim to respond to all inquiries as quickly as possible and provide helpful solutions for every customer.

Contact Information

Phone Support

Phone Number: +1 (209) 731-6865

Email Support

Email: service@wdshl.com

For faster assistance, please include your order number and relevant details when contacting us regarding an existing order.

Mailing Address

2304 Pearce Ave
Albany, GA 31705
United States

Business Hours

Our customer support team works hard to respond promptly to all customer inquiries.

Response times may vary during weekends, holidays, and peak shopping seasons, but we always do our best to provide timely assistance.

Order & Shipping Information

  • Orders are processed within 1–3 business days
  • Estimated delivery time is approximately 6–12 business days
  • Expedited shipping options are available
  • Free shipping is included on all products
  • All prices displayed on our website are in USD

If you have questions regarding shipping updates or delivery status, our support team will be happy to assist you.

Returns & Refund Assistance

We proudly offer a 60-day return policy and are committed to helping customers with smooth return and refund support.

Approved refunds are typically processed within 5–10 business days after returned items are received and inspected.

If you need help with a return or refund request, please contact our customer support team before sending any items back.

Our Commitment

We believe every customer deserves excellent service, beautiful products, and a positive shopping experience. Whether you are shopping for a prom dress, wedding gown, homecoming dress, evening gown, shoes, or accessories, we are honored to be part of your special moments.

Thank you for choosing us. We look forward to assisting you and helping you find the perfect style for every occasion.